PUBLICATIONS
Enhancing Volunteer Retention: The Role of Experienced Volunteers, with Christopher J. Chen and Fei Gao. Manufacturing & Service Operations Management (2026), 28(4): 1031-1050.
Finalist, M&SOM Practice-Based Research Competition 2025
Honorable Mention, POMS College of Behavior in Operations Management Junior Scholar Paper Competition 2025
Honorable Mention, INFORMS Behavioral Operations Management Best Working Paper Competition 2024
On the Connection between Disaster Mitigation and Disaster Preparedness: The case of Aceh Province, Indonesia, with Alfonso J. Pedraza-Martinez and James Rayawan.
Journal of Humanitarian Logistics and Supply Chain Management (2021), 11(1): 135-154.
WORKING PAPERS
On the Role of Corporate Social Responsibility Portfolio in Cause Marketing Effectiveness, with Fei Gao, Alfonso J. Pedraza Martinez, and Sebastian Villa.
Runner up, POMS College of Behavior in Operations Management Junior Scholar Paper Competition 2024
Waiting for a Cause: Operational and Informational Strategies to Boost Checkout Charity, with Sebastian Villa and Eunae Yoo.
Finalist, POMS College of Humanitarian Operations and Crisis Management Best Paper Competition 2026
Leveling the Playing Field: Fee Revenue and Nonprofit Performance Measurement. [Manuscript available upon request]
Designing Assessment Teams for World Class Performance: Empirical Evidence from a Global Manufacturer, with Amrou Awaysheh, Christopher J. Chen, and Justin T. Kistler.
Whose Impact Is It Anyway? Artificial Intelligence and Volunteer Engagement, with Fei Gao, Gloria Urrea, and Eunae Yoo. [Manuscript available upon request]
Winner, INFORMS Service Science Best Student Paper Competition 2024
Runner up, POMS College of Humanitarian Operations and Crisis Management Best Paper Competition 2024
WORK IN PROGRESS
Charity Begins at Work: The Internal-External Tradeoff in Corporate Giving Programs, with Rafael Escamilla and Sebastian Villa.