PUBLICATIONS


Enhancing Volunteer Retention: The Role of Experienced Volunteers, with Christopher J. Chen and Fei Gao. Manufacturing & Service Operations Management, Articles in Advance.

  • Finalist, M&SOM Practice-Based Research Competition 2025

  • Honorable Mention, POMS College of Behavior in Operations Management Junior Scholar Paper Competition 2025

  • Honorable Mention, INFORMS Behavioral Operations Management Best Working Paper Competition 2024

On the Connection between Disaster Mitigation and Disaster Preparedness: The case of Aceh Province, Indonesia, with Alfonso J. Pedraza-Martinez and James Rayawan.
Journal of Humanitarian Logistics and Supply Chain Management (2021) Vol. 11(1): 135-154.

WORKING PAPERS


On the Role of Corporate Social Responsibility Portfolio in Cause Marketing Effectiveness, with Fei Gao, Alfonso J. Pedraza Martinez, and Sebastian Villa.

  • Runner up, POMS College of Behavior in Operations Management Junior Scholar Paper Competition 2024

  • Finalist, POMS College of Humanitarian Operations and Crisis Management Best Paper Competition 2026

AI-Powered Philanthropy: Carryover Effects on Volunteer Engagement, with Fei Gao, Gloria Urrea, and Eunae Yoo.

  • Winner, INFORMS Service Science Best Student Paper Competition 2024

  • Runner up, POMS College of Humanitarian Operations and Crisis Management Best Paper Competition 2024

WORK IN PROGRESS


Volunteer Recruitment Using Portfolio Optimization, with Chengcheng Zhai.

Charity Begins at Work: The Internal-External Tradeoff in Corporate Giving Programs, with Rafael Escamilla and Sebastian Villa.